If a pipe has burst, shut off the main water valve first (usually where the water line enters the basement, or at the well pressure tank), turn off power to wet areas if it is safe, then call us. We can be on-site within 60 minutes, 24/7.
Why pipes burst in New England homes
- Pipes in exterior walls, crawl spaces, garages and unheated basements freeze during cold snaps.
- Seasonal homes and camps where the heat fails or is set too low.
- Older galvanized or copper lines, failed PEX fittings and worn supply lines.
A frozen pipe often bursts as it thaws, so damage can show up hours after the cold. If water is running inside a wall, the drywall may bulge, stain or feel soft before you see a puddle.
What we do
- Help you shut off the water and make the area safe.
- Extract standing water and pull water from carpet and pad.
- Find hidden moisture in walls, ceilings and subfloors with meters and thermal imaging.
- Open only what is needed so drying air reaches the cavity.
- Dry with commercial dehumidifiers and air movers, with daily readings for your insurer.
- Repair drywall, flooring and finishes once everything is dry.
Is a burst pipe covered by insurance?
Sudden pipe bursts are usually covered by homeowners insurance. Policies can exclude freeze damage in a home left unheated or vacant, so tell us if the house was empty. We document the loss and work with your adjuster. More on insurance claims.
Pipe burst? Shut off the water and call us now.
Call 603-606-9171 24/7★★★★★“Kayla, Adam, Vincent, Noah were all amazing. This company handled my first experience with a flooded basement. I called very early and they were at my house within an hour. Anytime I called or texted, I got a response almost immediately…even at off hours. They were all so nice, personable, caring, understanding, professional, and knowledgeable. I would give this company 20 stars if I could!”
★★★★★“Our relatives had flooding in their basement in Manchester, and HydroDry Restoration was a huge help with the cleanup and restoration. They were easy to work with, fairly priced, and incredibly thorough throughout the entire process. We wouldn’t hesitate to recommend them!”
★★★★★“Adam and his team did a fabulous job addressing my mold issue. The area was completely contained and they were finished in just a few hours. I spoke to Nathan the owner after they left and told him what a great job they did. I highly recommend HydoDry Restoration!!”
★★★★★“I can’t thank Matt and Vidal enough for being there in my time of crisis. In 24 hours, My basement flooded with over 2 feet of water and I was home alone. I called Matt and he was at the house with Vidal in less than an hour starting work. I cannot thank them enough for their hard work, prompt and professional response and help in this difficult time. If I could give more that 5 stars I would.”
Read all 4.9 stars from 87 Google reviews
Frequently asked questions
Will my plumber or HydroDry fix the pipe?
A plumber repairs the pipe; we handle the water damage. If you do not have a plumber, we can recommend one, and we often arrive at the same time.
How do I prevent frozen pipes?
Keep the heat at 55°F or higher, open cabinet doors under sinks on outside walls, let a faucet drip during deep cold, insulate pipes in unheated spaces and shut off and drain outdoor spigots in the fall.
How long will drying take after a burst pipe?
Most burst-pipe losses dry in 3 to 5 days when we start quickly. Longer if water sat for a day or more or soaked into hardwood or plaster.