Free Virtual Inspection:
Our Techs See the Damage in Seconds

A virtual inspection is a free video call with a HydroDry technician. You point your phone at the damage; we tell you how to stop it from getting worse, whether you need a crew today and what the repair is likely to involve.

How it works

1. Call us or fill in the form and choose “virtual inspection”.
2. We text you a video link, usually within the hour.
3. You walk us through the damage while we ask questions.
4. You get clear next steps, and we can schedule a crew on the spot.

Great for

• Small leaks and stains where you are not sure if it is serious
• Suspected mold
• Owners of rentals and seasonal homes who are not on-site
• Deciding whether to file an insurance claim

Why we built virtual inspections

Most people with water, fire or mold damage have the same first question: how bad is this? Waiting hours for someone to drive out just to answer it means more damage and more stress. With a virtual inspection, a HydroDry technician sees the damage in seconds and gives you clear answers on the spot, day or night.

What our technician looks for on the call

• Water damage: where the water came from, how far it has spread and whether it is clean water, gray water or sewage
• Fire and smoke damage: soot type, how far smoke traveled and what can be cleaned versus replaced
• Mold: how large the affected area is, what is feeding it and whether it needs professional remediation
• Safety: sagging ceilings, wet electrical and anything you should stay away from

What you get after the call

You will know exactly what to do in the next hour, whether you need a crew today, a realistic range for the repair and whether the damage is likely to be covered by your insurance. If you need us on-site, we schedule the crew during the same call, and everything we saw on video goes into your job file so the technician arrives prepared.

Available across New Hampshire and northern Massachusetts

Virtual inspections are free for homeowners, landlords and businesses everywhere we work, from Manchester, Nashua and Concord to Lowell and Andover. See all service areas.

If water is actively spreading, skip the video and call. We will send a crew.