A flooded basement needs the water out and the space dried within 24 to 48 hours to avoid mold, odor and ruined finishes. We bring pumps, extractors and commercial dehumidifiers and can be there within 60 minutes, day or night.
Common causes we see
- Sump pump failure or a power outage during a storm
- Groundwater during spring snowmelt and heavy rain
- Water heater, boiler or well pressure tank failures
- Washing machine hoses and laundry sink overflows
- Foundation cracks and window wells filling with water
- Sewer or septic backups (see sewage cleanup)
Finished basements need more than a shop vac
Carpet pad, the bottom of drywall, insulation and baseboards hold water long after the floor looks dry. We measure moisture behind walls, remove only what cannot be saved and dry the rest in place, with daily readings documented for your insurer.
Safety first
Do not walk into standing water if outlets, appliances or the electrical panel could be wet. If the water came from outside or smells like sewage, treat it as contaminated and stay out of it.
Water in the basement? We can pump it out tonight.
Call 603-606-9171 24/7★★★★★“Kayla, Adam, Vincent, Noah were all amazing. This company handled my first experience with a flooded basement. I called very early and they were at my house within an hour. Anytime I called or texted, I got a response almost immediately…even at off hours. They were all so nice, personable, caring, understanding, professional, and knowledgeable. I would give this company 20 stars if I could!”
★★★★★“Our relatives had flooding in their basement in Manchester, and HydroDry Restoration was a huge help with the cleanup and restoration. They were easy to work with, fairly priced, and incredibly thorough throughout the entire process. We wouldn’t hesitate to recommend them!”
★★★★★“Adam and his team did a fabulous job addressing my mold issue. The area was completely contained and they were finished in just a few hours. I spoke to Nathan the owner after they left and told him what a great job they did. I highly recommend HydoDry Restoration!!”
★★★★★“I can’t thank Matt and Vidal enough for being there in my time of crisis. In 24 hours, My basement flooded with over 2 feet of water and I was home alone. I called Matt and he was at the house with Vidal in less than an hour starting work. I cannot thank them enough for their hard work, prompt and professional response and help in this difficult time. If I could give more that 5 stars I would.”
Read all 4.9 stars from 87 Google reviews
Frequently asked questions
Does insurance cover a flooded basement?
It depends on the cause. A burst pipe or failed water heater is usually covered. Groundwater and surface flooding are usually excluded without flood insurance, and sump pump backup is often an add-on endorsement. We help you figure out what applies before work starts.
Can you save my carpet?
Often yes, if the water was clean and we get there quickly. Carpet pad usually has to be replaced. Carpet soaked by gray or black water is removed for health reasons.
Will my basement smell afterward?
Not if it is dried properly. Musty smell means moisture is still present. We dry to measured standards and treat surfaces to prevent odor and mold.